FAQs - Plantronics SaviGo, SaviGo, Plantronics, Savi Go

Plantronics Savi Go Bluetooth Headset
Noise-cancelling microphone with a 210 ft. range and up to 6 hours of talk time.

Designed for in-office professionals, this single headset system lets you seamlessly switch between calls on your mobile phone and those received through your PC – unlikely the intended use when using it with Dragon Medical Practice Edition 2 or Dragon Dictate Medical for the Mac, but still cool. Wideband technology sharpens PC audio and delivers rich, natural-sounding voice transmissions, while the extended boom and noise-canceling microphone optimize communications in bustling office environments – the boom microphone is essential in voice recognition to get a clear audio sample. Available in over-the-head or easy-fit earloop styles and offering one-touch control over call answer/end, volume, and mute, the Savi Go with the Convertible wearing style optimizes your office mobility with Class 1 Bluetooth technology. Integrated PerSono Suite software delivers one-touch call switching and wide range of customization features.

  • Plantronics Savi Go Bluetooth USB adapter enables plug-and-play connectivity to PC softphones.
  • USB adapter supports Bluetooth headset profile in Dragon

The Savi Go headset offers up to 6 hours of talk time and up to 60 hours of standby time. It uses Class 1 Bluetooth technology, and can be paired with other Bluetooth devices.

Headset Specifications

  • Battery Life/Talk Time: Up to 6 hours*
  • Standby Time: Approximately 60 hours
  • Power Requirements: 5V DC-300mA
  • Battery Type: Lithium Ion Polymer
  • Storage and Usage Temperature: 50F-104F (10C-40C)
  • Class 1 Bluetooth up to 210 ft. range from headset to compatible device.
  • Compatible with Bluetooth-enabled mobile phones or Bluetooth devices supporting headset or hands-free profiles
  • Weight: .8 oz. 
  • Extended boom and noise-canceling microphone clarify voice transmission in bustling environments

*Performance may vary by device and user.

Before using the Plantronics Savi Go headset, it must be charged first. To charge the headset, connect the docking station to an appropriate charger (either USB or Wall Adapter).  Simply drop the headset in the docking station and, voila! The headset indicator light will glow solid red while the headset is charging, and will turn solid blue when the headset is fully charged. It is recommended to charge the headset for a minimum of two hours.

To power off the microphone:

Press and hold the headset button for 4 seconds and the headset will emit 4 descending beeps and flash red.

To establish the connection with the microphone:

Press the headset button once and the headset will emit 1 high beep. The microphone may take 1 to 2 seconds to establish the connection after the beep is heard.

To terminate the connection with the microphone:

Press the headset button once after the connection has been established.

To adjust the earpiece volume:

Press the headset button up or down (not inward) and the headset will emit 2 beeps when the maximum or minimum volume is reached.

Using the Plantronics Savi Go headset:

After the microphone has been charged and paired with the USB Bluetooth adapter (dongle), it is ready for use. To start using the microphone, turn it on by pressing the headset button for four seconds. The microphone will signify turning on by emitting 4 ascending beeps. Once the microphone is on, the indicator on the USB Bluetooth adapter will turn solid blue. To use the microphone, press the headset button once to establish the connection. When the connection has been established, the indicator on the USB Bluetooth adapter will flash blue. To stop using the microphone, press the headset button once to disconnect.

To add a new source for your user in Dragon NaturallySpeaking / Dragon Medical Practice Edition 2 user profile using the Plantronics Savi Go headset:

  1. Launch Dragon NaturallySpeaking 11 or 12, Dragon Medical Practice Edition 2
  2. Click "Profile > Open User Profile…"
  3. Then Click Source > New
  4. Under Dictation Source, choose "Bluetooth Microphone" as the Dictation source.
  5. Assign the user profile a name and verify the other options are set as desired.
  6. Click "Next" to set up your Audio Wizard
  7. If prompted to choose the sound system, select "Plantronics BT Adapter", then click "Next".
  8. Continue to follow the New Source Wizard to complete the Volume Check, Quality Check and General Training if necessary.

 

Notes:

  • The microphone must be turned on and connected to the USB adapter in order for the microphone to work with Dragon.
  • If the "Volume too low" message occurs during the Audio Setup Wizard, give us a call so we can walk you through the process correctly.

 

How do I pair the Plantronics Savi Go Bluetooth headset with another device or the adapter?

The Plantronics headset and USB Bluetooth adapter are paired to each other at the factory.  However, if you wish to pair the headset to your Bluetooth enabled smart phone or directly to your Bluetooth enabled computer, follow the steps below.

1. To put the headset into pairing mode, you must first power the headset off by pressing the call control button (illustrated below).  You will hear 4 descending beeps when the headset powers off.

 

2.  Once the headset is off, hold down the call control button for 4-6 seconds.

3. Release the button when the indicator lights on the headset begin to flash red and blue.

4.  The device is now in Pairing Mode.  You should be able to pair it with any Bluetooth enabled smart phone or PC.

NOTE: To pair the headset to the USB Bluetooth adapter, continue with the remaining steps.

5. To put the USB Bluetooth adapter into pairing mode, Pinch the pairing/connect button for at least 2 seconds until the adapter flashes red and blue and begin pairing with your Bluetooth headset.

6. When both USB adapter and headset are in pairing mode, and within 30 feet of each other, they should connect.

7. The USB adapter will show a solid blue light when connected to the headset.

NOTE: Be careful when manually pairing the USB adapter.  Do not press hard.  Please pinch with both fingers rather than push on the adapter to avoid damage to this sensitive little guy.